Help Center: Your Journey of Light, Truth, and Connection Demo

Welcome to the Meirenai Help Center
We’re here to support your journey of self-expression, emotional connection, and creative joy. Whether you’re sharing a quiet moment or discovering stories that move you, we’re with you every step of the way.
Frequently Asked Questions
How do I start sharing my story? Tap ‘Share’ on the home screen, upload a photo or short video, add a brief reflection using our emotion tags (like #SoftLight or #QuietStrength), and publish. Your voice matters — we’ll help you find your audience.
Can I keep my posts private? Yes. Use the ‘Emotion Diary’ section to write freely. You can choose to share only selected entries with the community later.
How do I join a theme challenge? Go to ‘Challenges’ in the menu. Browse current themes like #MomentsOfStillness or #CityNightSolo. Upload your entry and tag it with the challenge hashtag for visibility.
What if I forget my password? Click ‘Forgot Password?’ on the login screen. We’ll send a secure reset link to your registered email within 1 minute.
How does content curation work? Our algorithm respects authenticity over popularity. Posts are gently guided by mood, context, and emotional resonance — not trends.
Step-by-Step Guides
- Register in 60 seconds: Enter your email → Verify → Choose a username → Select your preferred privacy settings.
- Set up your emotion profile: Pick 3–5 emotional keywords that reflect how you want to connect (e.g., Reflective, Gentle Fire, Grounded).
- Start your first diary post: Open ‘Emotion Diary,’ write freely in plain text — no filters needed.
Need More Support?
The Meirenai team is always listening: 📧 [email protected] – replies within 24 hours 💬 Live Chat: Available during Pacific Time 9 AM–6 PM (Mon–Fri) 🌐 Community Forum: Join real conversations from fellow creators at community.meirenai.com
Explore More Resources
▶️ Video Tutorial: How to Share With Heart 📘 Download Our Free Guide: The Art of Quiet Expression 💬 Join Our Monthly Creative Circle – open invites via newsletter!
💬 User Story: “I was nervous posting my first photo — just me at dawn with tea. But seeing three strangers say ‘This feels like me’ gave me courage.” – Lina, Chengdu • New Member since March 2024 • Updated monthly for accuracy and relevance.
Ready to Be Seen?
The world needs your light — we’re here so you never have to search alone.